“We're highly impressed by how professional and helpful CORETX has been at every touch point.”
"By far the best data centre operator we deal with globally."
"Saving engineering hours, increasing productivity and making continual, effective improvements, while knowing we had everything backed up in a virtual environment meant things became simpler as we opened more stores, not more complex. CORETX were also able to adapt their original planning to take account of each challenge at each site. We’re now looking to CORETX to add even more value and efficiencies in the future, possibly through Cloud technology."
"The whole aim of finding a trusted partner like CORETX, was to mitigate against disaster and make sure there were never any periods of downtime. We now have near enough 100% uptime and much more confidence in our procedures to escalate and troubleshoot. If it means we need engineers on site at short notice on a Friday night, we know we’ll get them."
"We caught up ten years in two. Young people expect to be able to use our services on their tablets and phones from the moment they walk in the door. As do our trustees. So it was a major plus be able to create this faster, more modern environment. There were challenges, but CORETX understood them and were able to adapt their original plans to meet them. We’ve ditched the tapes, knowing our data is now continually backed up remotely with SAM and our new helpdesk function means all our staff are benefitting from using IT that’s up to the job.
"When our Leased Line went live, we actually couldn’t measure how fast it was, because it was off the speedtest charts! We are so excited about the upgraded level of service we can now offer our customers and with increased productivity who knows what we are now capable of! CORETX have become a trusted advisor for us on all things connectivity and IT infrastructure related, they are an extremely valued extension of our IT arm."
"We are delighted to offer guests of the Hilton and Hampton by Hilton the optimum connectivity possible, in order to keep them connected away from home. High quality internet connection is very much in line with the superior quality found throughout the other hotel facilities. CORETX was the natural partner for us in this regard, offering the quickest connections with the highest quality service."
"We can depend on CORETX to resolve the issues that we don’t have the time or resource at a remote branch location to deal with. CORETX is very responsive and is not only meeting but exceeding SLAs we have in place, they are flexible, responsive and it means you don’t need to employ a whole team to work on day-to-day support issues."
"The response times are excellent – on almost every call we log there is an engineer on site within four hours. CORETX provides a top quality services from a dedicated, knowledgeable team."
"It was an impeccable changeover. CORETX managed the project really well and everything went very smoothly. It’s the confidence factor that CORETX delivers for us – we have peace of mind as we know we can rely on them. I can honestly say that the CORETX team has never let us down."