CORETX shortlisted for ITSMF service management team award

We were recently notified that CORETX’s service desk has been shortlisted in the ‘Service Management Team of the Year’ category in the ITSMF’s Professional Service Management Awards 2017. We’re absolutely delighted to be shortlisted, as it recognises the hard work the team has put in to developing what we do.  

Our service desk is targeted to provide consistently excellent customer service, from first point of contact and throughout the whole ticket lifecycle. That target has become embedded in our culture and appears in the way we structure ourselves and operate.

Important information regarding the current malware outbreak

The malware outbreak that is dominating headlines and affecting organisations across the world right now is a variation of common ransomware applications. This exploit is referred to as WannaCrypt or WannaCry.

Some of the attacks we are observing use common phishing tactics including malicious attachments in emails. Once the attachment is opened the attack spreads via open remote control sessions and legacy file connections (SMBv1).

CORETX acquisition of 365IT: rationale and what happens next

Our acquisition of 365IT at the start of April 2017 has led to a very busy couple of weeks, and I wanted to write a few words about the rationale behind the acquisition, as well as setting out at a high level what happens next. 

CORETX reaches higher at Cloud Expo Europe

We’re deep into the second day of Cloud Expo Europe, hosted within London’s huge ExCeL exhibition centre. We’re taking a little time out from the show to give you a flavour of what we’re focussing on.

Our message to visitors – and the organisers expect to see 18,000 people through their doors – is all about how we enable customers to focus on their business objectives and outcomes, rather than developing an IT and cloud strategy in-house to support their delivery.

CORETX apprentice assessment day success

CORETX was very pleased to welcome 14 candidates to its apprentice assessment day on Wednesday.

The session was very much about making sure candidates found out more about CORETX, our culture and what an apprenticeship with us involves, as well as CORETX staff assessing them for their suitability for the schemes.

CORETX establishes IT apprenticeship programme

CORETX has today announced the establishment of a new IT apprenticeship programme.

CORETX’s apprenticeship scheme will meet the Digital IT Apprenticeship standards set by the BCS, the UK’s Chartered Institute for IT. On 1 February, the company will welcome candidates to an assessment day at its Croydon head office, from which 10 young people will be invited to join the scheme.

CORETX announces two senior appointments

We are pleased to announce the appointments of Merlin Gillespie and Jenny Bratherton as Group Strategy Director and Director of Voice Services respectively.

CORETX announces additional ISO and PCI accreditations

We’re pleased to announce the completion of a significant step in our planned expansion of internationally recognised certifications, having recently achieved ISO 9001:2015, ISO 20000-1:2011, ISO 27001:2013 and PCI DSS accreditation.

With so much choice in managed services, accreditations help customers navigate the market, removing uncertainty and providing confidence in their selected IT service provider. The expansion in ISO and PCI accreditation demonstrates our commitment to the highest possible standards for every customer, across all services selected.

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