We re-certified for ISO 27001 in November 2015, covering the provision of Lifecycle Services for technology assets.
We have been certificated to the ISO/IEC 20000 standard since December 2008 to provide the following: ‘The management and provision of IT services covering on-site and field based maintenance and repair, service desk, infrastructure monitoring and management, hardware lifecycle management, cloud services, network infrastructure and professional services.’
Our services teams are trained to ITIL Foundation Level as a minimum, with key staff receiving additional training to reflect their role within the service management structure.
…we can now tender for business that would have been out of reach before. Their in depth understanding of Standards and Compliance allowed for creative solutions to be deployed” — Andy Sloman, VP of Development – Intelligent Environments